Is it possible to save my progress by binding to social accounts?

Your in-game progress can be backed up by linking it to a Facebook account, Google account, or Apple ID. After doing so, logging into Facebo...

What happens if my lapis disappears after changing my device?

lapis won’t be carried over from one platform to another because Android, iOS and Amazon have their own respective wallets. We strongly reco...

Why was my account suspended?

An account can be suspended for several reasons:- The use of unofficial app providers, modified APKs, or tools that alter the natural flow o...

I lost my equipment or unit, is there a way for me to get it back?

In the case of accidentally sold units or items, we only allow restoration within 3 months after the incident, due to technical restraints. ...

How can I recover a lost account?

If your game progress is already linked to Facebook, Google, or an Apple ID, you can retrieve your data by using the Facebook, Google, or Ap...

Sharing/selling/lending of game accounts

Each game account is solely meant for personal use. We strongly discourage lending it to someone else to prevent the account from becoming c...

Can I transfer units from one account to another?

Units cannot be transferred between accounts. Once a unit has been obtained through a summon, it is a permanent part of that account unless ...

I cannot access my FFBE account because my Facebook/Google account has been deleted/disabled

If your account has been deleted or disabled, please contact the respective support team (Facebook support or Google support) in order to re...

I cannot login via Facebook due to this Facebook error: "For your account security, logging into Facebook from an embedded browser is disabled."

Please note that Facebook no longer supports embedded browser logins on Android devices as of October 05, 2021. We highly advise trying the ...

Account Deletion

Players who wish to delete their social account can follow the instructions on the website of their respective platform.Google: https://supp...