Players who wish to delete their social account can follow the instructions on the website of their respective platform.


To delete a FFBE account, kindly reach out to our FFBE Customer Support team via the in-game support function or send a message through the following link:

For security and verification purposes, please also provide the following information:

  • Your account name
  • Player ID
  • Account Level
  • Date of account creation
  • Last login date
  • Last device used and OS
  • Country/Region
  • Remaining Lapis
  • Name of two strongest or maxed out units
  • Transaction IDs of your latest in-game purchases. (Valid for paying players)