Players who wish to delete their social account can follow the instructions on the website of their respective platform.

Google: https://support.google.com/accounts/answer/32046?hl=en
Apple: https://support.apple.com/en-us/HT208504
Facebook: https://www.facebook.com/help/250563911970368
Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=GDK92DNLSGWTV6MP

To delete a FFBE account, kindly reach out to our FFBE Customer Support team via the in-game support function or send a message through the following link: https://gumi.helpshift.com/hc/en/5-final-fantasy-brave-exvius/contact-us/?han=1

For security and verification purposes, please also provide the following information:

  • Your account name
  • Player ID
  • Account Level
  • Date of account creation
  • Last login date
  • Last device used and OS
  • Country/Region
  • Remaining Lapis
  • Name of two strongest or maxed out units
  • Transaction IDs of your latest in-game purchases. (Valid for paying players)