Hi, how can we help you?

Where is this feature available?

Is Play Games Services account binding automatically applied to my account?

If my game account is bound with Google or another method, will I still be able to sign in to my account?

Unit and Item Restoration Policy Update

Version 7.0.0 Patch Notes

Why do I get weird text in the game? (MST)

My game crashed when I summoned a unit.

Facebook Login on Title / Home Screen Crash Issue

What is the Google login option?

What will happen to my Facebook friends?

I want to switch to the Google login option, how do I unbind my account linked to Facebook?

Common Google Login Inquiries

Known issues for version 3.4.0

Rewards Claim Issue

What is Rewards Wheel?

The video ad contains offensive content. Where can I report it?

Why did I not receive my reward after spinning the rewards wheel?

AWAKENING TO 7★ FORM

REQUIREMENTS TO AWAKEN A UNIT TO ITS 7★ FORM

CONVERSION

What is the app’s premium in-game currency?

Who are the main characters for Final Fantasy Brave Exvius?

Where can I download FINAL FANTASY BRAVE EXVIUS?

I recently purchased lapis, but it has not been reflected in my account. What happened?

What is the "Early Bird Bundle"?

Why can't I buy lapis or make other in-app purchases?

I’m experiencing a connection error. What should I do?

I can't update the Google version of the game after maintenance.

Is it possible to save my progress by binding to social accounts?

What happens if my lapis disappears after changing my device?

Why was my account suspended?

How does an Esper’s stats affect the unit it is equipped to?

How can I increase my player rank?

How can I level up my units faster?

How can I manage my Squad / Party?

What is the Arena?

What are expeditions?

I cannot fuse/sell my Neo Vision unit.

What are VIP Coins?

What are Trust Coins?